Text, Voice & AI Chatbot – H-VAC Chat™

We are currently making upgrades to our chatbot system for V4 Release. Estimated release date is April 1st. Complete the form to get on our waiting list.

Have you ever used a website with a chat feature that helps you find what you need? What if we told you that you could have this feature for your own business? And what if we told you that you don’t even need a person to staff it? This is all possible with H-VAC Chat™, an automated chat service that will get you customers without having to lift a finger!

H-VAC Chat™ works by approaching your site visitors in a non-invasive manner, helping them navigate through your website to find the information they are looking for. Through a series of simple keyword functions, the chatbot can create sales opportunities by helping potential customers find the services that they are hoping to pay for. This automated sales tactic can help convert leads, closing the deal by offering a discount code for using the service.

Not only can H-VAC Chat™ help your customers, it can also collect email addresses for future follow-up endeavors. By leading your visitors to relevant information, the chatbot is in a unique position to offer discounts, specials, or blog updates and additional information if the user submits their email address. By doing this, you are delivering value to your leads while also developing them into future customers and creating communication channels you can leverage later.

By creating a situation where a user submits their email address in exchange for a discount code or other free information, you are conditioning your leads to make future exchanges. It’s a well-researched fact that users who have completed a transaction with a company are more likely to make future transactions, and even though the exchange of an email for information doesn’t involve money, it works the same way. Next time, it may be a sale!

By leveraging the power of H-VAC Chat™, you are effectively onboarding a sales representative without having to pay them a salary! The chat bot will take care of everything, from helping the customer to conditioning them to make future purchases with your company. You can even program the bot to say exactly what you want! Customizable features are available for those who want to add a personal touch. The results will speak for themselves!

 

Integration Channels

  • Website
  • Email
  • Facebook Messenger
  • Slack
  • Viber
  • Telegram
  • Skype
  • Twilio
  • Line Messenger

Broadcasting

With the Broadcast feature, you can send a message to several of your users at once. Broadcast functionality allows your audience to become more engaged 
According to the Broadcasting Policy of Facebook, Skype, or Slack you need to get agreement for your users to receive broadcast notifications from your bot.

Natural language processing (NLP)

Designed to identify valuable information in conversations, The H-VAC Chatbot NLP interprets user goals (intents) and distills valuable information from sentences (entities), for a high quality, nuanced language model. You can start with a pre-trained model or get a quote to custom build your own designed and tailored to your needs.

BotReport

Reporting can be provided by:

  • Integration Channel
  • Interaction Type
  • Messages
  • Extraction Data

Sample Report