This means quicker sales wins faster! In the HVAC industry a potential customer who most likely will be needing the services you offer more than once. Making a few small changes to how you respond to the leads you generate can result in big revenue and reel in more customers.
How To Respond To HVAC Leads?
Remember how you respond to them or not highly determines if you have gained a new customer or just a visitor. To respond to each and every lead is the most vital. Respond to the original lead, as this will be the very first interaction with your potential customer.
Respond Quickly To Close In More HVAC Leads
A quick response is essential! After the original call, no more than 5 minutes should be your call. By doing this, you are 22 times more likely to convert this lead! Every minute that goes by the maximum response time translates to having your conversion rate decreased. When trying to get a lead to respond in the first hour, the rate goes down by 7 times! When searching for a new HVAC installation, new HVAC customers will always contact multiple companies, which means that after reaching and contacting you, they are moving on to the next company. When you respond to these leads with quickness, you are showing them that to gain their business is important to you before they move on to other companies. If you are owning a small business, take advantage of technology. With field technicians, implement lead follow ups on their smartphones.
Convert Your HVAC Leads To Loyal Customers
With HVAC Marketing Agency, we are here to help you with the response time, the approach to your responses, response follow ups & more! Gain that potential by contacting us now! Reel those leads in!